Check addresses in the dashboard

Check one address, upload a spreadsheet, and decide on field visits from the Business Dashboard.

Use the Business Dashboard when you want to check addresses without calling the API. The spreadsheet upload is only available here. An API key cannot upload the file.

1. Log in to the Business Dashboard (production) or staging ↗.

A company with Address Verification sees Dashboard, Wallet, Verifications, Insights, Developers, and Settings. A company that also has Delivery keeps the delivery pages and gains Verifications.

The home page shows the wallet balance and the address-check charts. When a field visit is still waiting for a decision, a green banner appears. Review visits opens the list where you accept or decline.

Staging samples

On staging, these addresses return a fixed result so you can try each outcome. Type the address as written. A live key on production treats the same text as a normal address. The price is the rate on your account.

Address	What you get
12 Bourdillon Road, Ikoyi, Lagos	confirmed now. The pin is filled in. The normal check price is charged. No webhook.
5 Thompson Avenue, Ikoyi, Lagos	processing. The normal check price is held. The note says the check is still running. No webhook yet.
22 Fola Osibo Street, Lekki Phase 1, Lagos	not_found with a field visit offered. Nothing is charged and nothing is held.
54 Admiralty Way, Lekki Phase 1, Lagos	Opens as processing, then closes as not_confirmed. The hold is released. The webhook is sent.
9 Oduduwa Street, GRA Ikeja, Lagos	Opens as processing with the visit price held, then closes as unreachable. The visit rate is charged. The note is “The address was not there.” The webhook is sent.

Check one address

Open Verifications, then Single.

Type the address. Nothing is suggested. Your reference is required. Run fills a reference you can change. Then choose Check address.

The result is one message. It shows the status, the note, and the charge. When a field visit is offered, Accept and Decline are on that result. Each one asks you to confirm. The decision cannot be undone.

Past checks are on History. Each row shows when the check was created and when it was finished, with the time.

Check many addresses

Open Verifications, then Bulk.

1. Download the template.
2. Upload .xlsx, .xls, or .csv.
3. Review the rows. A short address, a missing reference, or a repeated reference must be fixed before you can continue. This preview does not charge.
4. Confirm. Run shows the wallet balance, the rate, and the total. If the balance is short, fund the wallet first.

After confirm, you get the same result message as a single check.

Field visits

Open offers stay on Verifications, then Field visits, until you decide. The home banner points there.

Accept starts the visit. The wallet must cover the visit price from the available balance.

Decline leaves the check as not found and removes the offer.

Insights

Insights shows calls, the confirmed rate, spend, and the wallet balance. One date filter covers the checks chart and the confirmed, not confirmed, and unreachable chart. A company that also has Delivery keeps the delivery insights and sees these numbers beside them.

Developers

Developers stays the current page. The API key card shows the scopes, including ava:read and ava:write when the company has Address Verification. The webhook card lists ava.verification.completed. A company that only has Address Verification starts with that event selected. A company that also has Delivery keeps the shipment events and can add this one. Webhook deliveries stay on the same deliveries page.

Developers → Setup — API key scopes and webhook events